Commission Order Process
Please familiarize yourself with our Fursuit Order Process to our Fursuit beginner Guide to understand our services and pricing.
Make sure you have the rights to the character you want to commission.
Only submit a Quote Form when you are ready to move forward with the commission.
Remember that generating quotes is time-consuming, so please do not submit a form unless you are prepared to proceed.
If you are under 18 years old, a guardian must make the purchase on your behalf.
Preliminary Cost Estimate
This estimate is calculated based on the details you provided in your Quote Form, including the selected items, reference images, and character description.
Factors Affecting Cost:
- Design Complexity: The number of spots, stripes, wings, horns, etc.
- Labor Intensity: The amount of work required to create the suit.
Next Steps:
- Within Budget: If the estimate fits your budget and you wish to proceed, please contact us.
- Further Discussion: We can discuss additional details or provide an updated quote if there are any design changes.
- Cost-Saving Suggestions: We may recommend ways to reduce costs, such as simplifying certain design elements.
Payment and Measurement Submission
- Payment Options: You may choose to pay in full or take advantage of our payment plan options.
- Shipping Charges: Please note that shipping charges are not included in the quote and will be invoiced upon completion of your commission.
- Measurement Instructions: We require specific measurements and will provide detailed instructions via email on how to take them.
Payment Terms and Conditions
- Initial Payment Deadline: Once selected, the client has 3 business days to make the initial payment. Failure to do so will result in the commission being offered to another individual.
- Down Payment: To initiate the project, a 50% down payment is required to cover material costs and labor.
- Final Payment: After completion, the remaining 50% balance shoudl be paid with in 2 moth maximum. No exceptions will be made.
- Payment Methods: We accept payments via credit card or PayPal.
- Age Requirements: Clients must be 18 years of age or older to commission our services. Individuals aged 16-17 must obtain explicit written consent from a parent or legal guardian, who will assume responsibility for communication and payments.
For orders exceeding $500 USD, we offer flexible payment plans to accommodate your financial needs.
Terms:
- Initial Down Payment: You must put down 50% of the total cost of your order as a deposit.
- Payment Schedule: The remaining balance must be paid off within two months. You can arrange your own repayment dates, but each installment must be at least $100.
If you have any unforeseen circumstances affecting your ability to make payments, please communicate with us promptly, and we will work with you to find a solution.
WIP Review and Approval Process
We provide Work in Progress (WIP) updates throughout the commission process to ensure client satisfaction and timely approvals.
- Early Identification of Adjustments: WIPs are crucial for identifying and resolving necessary adjustments early on. For example, we send WIPs of carved heads before patterning and furring to minimize the need for rework once construction is underway.
- Meticulous Craftsmanship: Our commissions are meticulously crafted based on reference images and detailed invoices. However, minor tweaks and adjustments may arise during the process, even with strict adherence to the references.
- Client Approvals: Obtaining your approvals demonstrates our commitment to listening and realizing your vision.
Please note that significant changes that deviate from previously discussed details or approved WIPs may incur additional charges. This is due to the extra work required to accommodate such adjustments. We will always inform you of the potential costs and provide you with the option to proceed with the changes or maintain the original specifications.
Final Suit Inspection and Shipment
Upon completion of your fursuit, we will provide you with comprehensive images of the assembled suit.
- Model Photography: Typically, we photograph the suit on a model to showcase its appearance from various angles and provide a sense of its wearability. Please review these images carefully and communicate any necessary adjustments before the suit leaves our studio.
- Model Limitations: Please note that our studio has a limited number of models. While these photographs provide the best representation of your fursuit, they may not perfectly reflect the fit on your body. Rest assured that the suit will fit you properly upon receipt.
- Approval and Shipping Invoice: Once you have approved your suit, we will invoice you for the shipping costs.
- Shipping Method: Upon payment of the shipping invoice, your package will be shipped via UPS, FedEx, or DHL Ground Shipping unless otherwise specified. International shipping typically takes 7-14 days.
Unboxing and Inspection
- Unpacking: Upon receiving your fursuit, carefully unpack all components and try them on.
- Wearing Instructions: We provide basic instructions on how to wear your suit. If you encounter any difficulties, please do not hesitate to contact us for additional guidance.
- Inspection: Thoroughly inspect the suit to ensure that everything fits properly.
- Addressing Concerns: If you have any concerns, questions, or discover any issues, please contact us immediately so that we can address them promptly. In the unlikely event of a defect, we will arrange for necessary repairs.
Share Your Fursuit Experience
We are delighted to see our customers enjoying their fursuits! Please feel free to share your photos and unboxing videos on social media. Tag us @nanacosplay on Twitter, Facebook, Instagram, and other platforms.